Heath Baum

Delivered technology and finance transformation initiatives across finance systems, enterprise platforms, data environments, and core banking systems within one of Australia's largest financial institutions.

Key Responsibilities

• Led end-to-end delivery of concurrent technology and finance transformation workstreams with budgets up to $300K, across waterfall, Agile, and hybrid models.
• Facilitated delivery across stakeholder groups of 15+ participants, driving alignment and clear communication.
• Developed comprehensive project plans, critical-path schedules, and dependency mapping aligned with PMO governance.
• Owned RAID management (risks, assumptions, issues, dependencies) and governance activities including status reporting and steering committee updates.
• Managed financial tracking, budget oversight, and forecasting, alongside scope management and change control.
• Applied business analysis frameworks and Agile Product Ownership principles, facilitating collaboration across cross-functional teams.

Selected Achievements

• Delivered the Elara Digital Twin change optimisation platform, improving change success rates and operational stability across enterprise environments.
• Led operational readiness uplift for CommSec International trading expansion, identifying legacy environment risks and strengthening service continuity across multiple sites.
• Delivered enterprise migration of the Erwin data modelling platform, enhancing governance, increasing operational support, and reducing platform costs.
• Streamlined operational processes, reducing manual effort, and improving efficiency across business teams.

Outcome: Reduced failed changes, uplifted operational stability, and improved decision-making.

• Delivered a digital twin platform to predict and optimise change outcomes across enterprise environments.
• Integrated operational and system data to provide leaders with actionable insights and targeted interventions.
• Coordinated product owners, SMEs, and vendors to ensure validated delivery and business alignment.

Outcome: Strengthened service continuity for international trading customers.

• Led operational readiness activities supporting international trading expansion across multiple geographic sites.
• Identified legacy environment risks, coordinated uplift activities, and ensured business readiness.
• Worked with senior business stakeholders to align scope, testing, dependencies, and service impact mitigation.

Outcome: Improved governance, reduced cost, and increased operational support.

• Delivered migration of data modelling tools from non-strategic hosting to a strategic enterprise-supported platform.
• Managed change impacts, coordinated readiness, and ensured continuity for business users.